Chiang, Ting-Yi, and Yeng-Horng Perng. “A New Model to Improve Service Quality in the Property Management Industry”. International Journal of Strategic Property Management 22, no. 5 (September 24, 2018): 436-446. Accessed November 22, 2024. https://tede.vgtu.lt/index.php/IJSPM/article/view/5226.