Paes de Faria, A.C.C., Ferreira, F.A.F., Dias, P.J.V.L. and Çipi, A. 2020. A constructivist model of bank branch front-office employee evaluation: an FCM-SD-based approach. Technological and Economic Development of Economy. 26, 1 (Jan. 2020), 213-239. DOI:https://doi.org/10.3846/tede.2020.11883.