Carlucci, D., Ferreira, F.A.F., Schiuma, G., Jalali, M.S. and António, N.J.S. 2018. A holistic conception of sustainable banking: adding value with fuzzy cognitive mapping. Technological and Economic Development of Economy. 24, 4 (Jun. 2018), 1303-1322. DOI:https://doi.org/10.3846/20294913.2016.1266412.