Ferreira, Fernando A. F., João J. M. Ferreira, Cristina I. M. A. S. Fernandes, Ieva Meidutė-Kavaliauskienė, and Marjan S. Jalali. “Enhancing Knowledge and Strategic Planning of Bank Customer Loyalty Using Fuzzy Cognitive Maps”. Technological and Economic Development of Economy 23, no. 6 (July 3, 2017): 860-876. Accessed November 23, 2024. https://tede.vgtu.lt/index.php/TEDE/article/view/676.